If you like our wedding door gifts, you may just add it to the shopping cart, check out and pay 50% deposit to confirm order. Once we receive your deposit payment notification, we will proceed your order, it will takes about 8-10 weeks time. Customer only needs to pay the balance when the order is ready to deliver. Once your order has been processed and delivered, you will receive email/sms notification with the courier services tracking number.
Ready Stock's Order
For ready stock, we are dealing on first come first serve basics. You may just add it to the shopping cart, check out and make the payment accordingly. Once we receive your payment notification, we will pack your order within 3 working days and send the parcel to you according to your delivery selection. Once your order has been processed and delivered, you will receive email notification with the courier services tracking number.
Not available for sample purchase. We dont provide any sample.
* For order status, customers may sign in to the member area to check on the status of their order.
Terms and Conditions
Once customers have confirmed and placed order, cancellation or change to other goods is not allowed. If we fail to order the goods for customer, 100% money back is guaranteed.
The colour and pictures that you view on our website may be slightly different with the actual product. Therefore, we will not make full guarantee that the products you receive will look 100% the same as what you see on our website. However, any inquiry is more than welcome so that customers can know further of the products and are satisfied with the services we offer.
Arkadius Doorgift will not respond to any missing or damage products during the delivery process but we will try our best to contact the delivery company in case you didn't receive the products in stipulated time.
* Please take note that this is terms & conditions applied for all online purchase.
We accept only 1 kinds of payment methods:
1) Bank In/ Bank Transfer to Arkadius Solution Sdn Bhd account at Maybank Berhad
Delivery Method & Time
Our Default delivery method:
Semenanjung Malaysia: Gdex (1-3 working days)
East Malaysia(Sabah,W.P.Labuan & Sarawak): Pos Biasa (7-10 working days)
* Other delivery method will only be used upon special request
The delivery fee, which are charges by shipping carriers, will be calculated on the quantity of the products delivered.
Proper & safe packing will be done by Renown Gift.
Arkadius Doorgift will not be responsible for any damages or lost of parcel caused by the shipping company. Please open and inspect the parcel before signing to receive the parcel. Do not receive if the item is damaged due to the shipping company. We can help to assist you in filing such claim against the shipping carrier. Also, customers also can choose to pick up their items from our showroom, please check our address and business hour at www.arkadiusdoorgift.com
If there is manufacturer defect or items incorrectly sent, please contact us at 6010-7060811 for a return authorization within 7 days of receipt of your order and return the item to us in their original unused condition with the tags intact and return to us within 7 days from date of our agreement to such return. The refund will be given as money back or in exchange for item of equivalent value. Any shipping charges arising from the return will be borne by the customers.